News and Research

SSPR registration reminder

SSPR registration challenges & solutions

As most organizations today are settling into providing remote work solutions to employees, common service desk tasks can become even more challenging for help desk professionals.  This can include SSPR registration challenges like password resets, forgotten passwords, locked accounts,... Read More

Security at the Helpdesk

IT departments have always invested heavily in making sure that their systems are able to positively confirm user identities prior to granting users access to sensitive resources. Not surprisingly, there are any number of mechanisms available for authenticating users.... Read More

Active directory default password

How to find default passwords in Active Directory

What causes identical or default passwords in Active Directory, and how can you find them? A lot of organizations script the creation of new user accounts to standardize, simplify, and speed up the process. Unfortunately, this can also leave... Read More

How to extend Active Directory password expiration times

Balancing security hygiene with user experience is an ever-evolving challenge. While traditional security wisdom has long mandated frequent password rotations, modern authentication frameworks (anchored by MFA, risk-based access, and continuous monitoring) have called those rigid schedules into question. In... Read More

Device encryption and compliance

Most companies want to protect data at rest on devices that are susceptible to theft. This will ensure that the data is inaccessible even if the hard drive is removed and replaced in another machine. Yet, lost and stolen... Read More

desktop screen with lock on it

Common mistakes with endpoint encryption

Endpoint encryption is one of the cornerstones to securing data but it can introduce new challenges which can result in costly mistakes. Encryption is the process of changing information to make it unreadable without a proper authentication key. Administrators... Read More